Kroger Bakery - Frisco

This is the worst Kroger I've ever visited. I usually go to the Kroger on Custer, but since I had errands to run, I decided to visit the one closer to home. This experience makes me remember why I prefer to drive farther. The cashier was chatting with the young lady who was bagging my items, and I had to wait until they finished their conversation before he started processing my transaction. Then, the bagger began talking to another young lady and carelessly tossed my paper towels into the cart just so she could get back to her conversation quickly.

The older gentleman with glasses is incredibly rude and quite impatient. They also served me the wrong cake.

I had a great experience this morning. I walked in around 7:30am to pick up a few things I needed. Everyone was extremely friendly said good morning and truly made me feel welcome. The chef making the sushi was so nice! She said if I didn't see a particular sushi combo that I wanted then she would make it for me. You can tell the staff here truly want to be here. Thank you for making my day :

I shop at this Kroger all of the time and have the items I need in stock, and the food is always of good quality. I recently came here to order a birthday cake for my son. Sadly, I waited until the last minute to order his cake and needed it the next day. He wanted an Oreo cake and I knew they made them here. The woman at the bakery seemed busy, but she was nice. I told her I needed an Oreo cake within 24 hours. She told me she couldn't help me, and it wasn't enough time for her to make it. I told her it was for my son's 10th birthday and he really, really, wanted this cake. She said ok, and took down my order. She told me it would be ready at 3:00pm the next day. As promised, it was ready when my daughter made it there to pick it up at 3:00pm the following day. I don't know her name, but WHEW... she really saved my tail by agreeing to make me the cake. I am extremely grateful to her for her help. My son ended up loving his cake and said it was exactly what he wanted. Next year, I'll make sure to order his cake early. I highly recommend this Kroger, and their awesome bakery.

Julie was wonderful and incredibly kind—truly an amazing person. She was incredibly quick and managed everything I needed today. Huge applause for her!