Arby's - Fultondale

Just wanted to give a shout out to Aisha. Made me feel welcomed. She is a great representative for Arby's.

Service bad. Drive through attendant was pitiful. She acted as if she didn't want to take our order. We felt rushed and unimportant. Also they left some food off. We pulled down off you timer only to get the cold shoulder. She didn't even say here you go or nothing. Nor did she say you are welcome when we said thank you. She just threw the bag in the car and turned and left. Maybe she was having a bad day or mentally challenged. We were very disappointed at the service.

Staff friendly, service good. French Dip was very good.

Fries were like a popsicle. Manager was notified of bad service.

In the past 4 or 5 times I've been to this Arby's during lunch time in the last several months, they were very quick and super friendly. They're also very mindful and have put condiments in the bag without me asking. Great employees!