Dunkin' Donuts In Spr - g Hill

I hardly ever do this, but when you hear the employees over the speaker saying that they’re not making that, and they don’t have anything I asked for after already taking payment very bad service and no leadership. Bacon egg and cheese bagel and hash brown was all ordered.

This is the second time I’ve went there and their frozen machine was down. I understand if it’s broken but I went inside, ordered, and waited for 15-20 minutes then they finally told me that their frozen machine was broken.