O'charley's Restaurant Bar - Gastonia

Ordered online, picked up at location in Gastonia NC. I ordered Southern Pecan Chicken Tender Salad that salad normally has mandarin oranges, dried cranberries, bleu cheese crumbles candied pecans with Balsamic Vinaigrette. But I got lettuce, chicken, cheddar cheese, tomatoes cucumbers. That 's not even close so I called so I could get the food I ordered the attitude was that of someone acting like I did something wrong. When I said there was cucumber on my salad she said they don 't have anything with cucumbers ? Told me to hold so she could go find out what to do. (That 's definitely not how you handle this). She comes back to the phone says it will be ready in 15 minutes. Then when I hung up my fiancé said his Garlic Shrimp Pasta was terrible. The noodles were overcooked the shrimp undercooked. I go back to the restaurant the girl up front was nice to me told me they had all new cooks. But that 's not an excuse bc what about O 'Charley 's standard? What happened to that? So I get home with the new food I took one bite threw it in the trash. My salad was disgusting. My fiancé 's Alfredo was mac cheese noodles with white cheese on top. He said it tastes like feet. So we are eating the rolls that were in the bag. My little kids had the new chicken sliders when I asked was it good my daughter said its not the best but I 'm hungry mom. I paid $42 for 3 kids meals a salad, no drinks. And 2 meals went in the trash. This situation definitely calls for a refund. I have been eating from O 'Charley 's for at least 15 years this is not okay. You guys need to do better bc this go round you don 't deserve 1 star. I really hope this is not the new standard.

Amazing experience. This place is always good when I go! I have the seafood plate. I love the stuffed crab cakes absolutely amazing. Server was great, service was great!

Mckenzie server was great but could tell she was busy. Sampler was ok potato skins were way over done, chicken tender were very small and over cooked. But the spicy pepper jack wedges were amazing. I got the same thing I've alway got Cajun chicken pasta. Won't be back to get that very very skimmy bland and tasteless. Skimmy on chicken and veggies barely looked cooked.

We ordered for delivery. It was delivered 1.5 hours after the stated time. They didn't send our sauces and I think the Mac n cheese was made by my white ancestors. No taste and dry. Ribs were okay. We spent over 100$ it was not worth the money.

Busy Saturday, only 3 servers on the floor, new cook, new management. Waited about 45 min to be seated. Server got our drinks but never brought rolls had to ask her if we could get some after about 10 min. Ordered food looked pretty good. Honey drizzled chicken was good and the seafood platter looked good until we noticed raw shrimp after eating a few. Which I must add that the shrimp is prebreaded and frozen. Needless to say couldn't finish eating and won't be returning