Wendy's - Gastonia

They have to wait a bit, and the workers are not always happy, but eating is always hot and very well joined together. I had only one experience in which they tried to take a piece of speck and share it between two sandwiches, but I checked before I pulled off and the manager corrected it. they only thru so ready to wait.

Today at 15 to 17:00 on the afternoon I went through the drive-thru line. it was a bit slow, but when I was able to reach the window to get my food, the girl who took the orders into the money and poured out eating was the only one who was out of the window. she had no help. but shakira, continued to get my food in a timely way, she was very polite and very nice, even with her situation. she was excellent! here is a scream for shakira! You have to hang on the wendy’s!

Cashier took a photo of my credit card using her phone. When I asked her why she did this, she ignored my question and said the card was not working. At this point the Wendy's Host came over to see what the problem was and took the card from her and swiped it again and it worked. Cashier could not get the card to work because she had her phone in hand trying to take a picture discretely. I will never return to this location and am now very wary of going to any other Wendy's location.

This location will only take ONE order at a time. They do not care that cars are wrapped completely around the building. They take one drive thru order and until that car is literally completely out of the parking lot, they will not take another order. Sometimes they still wait a few minutes after the previous car is gone before they take the next order. I’ve never seen this anywhere else and if their employees can’t handle FAST food, maybe they should find new ones.

I ordered a milk shake thru the drive thru. The cashier had such mad face it was disgusting, I said hello with a smile. That didn't help. Employees need to have better training in customers service.