Quiznos - Gillette

So delicious. Very good customer service even when the computers are down.

We drove for 8 hours to reach this place, and the food was absolutely fantastic.

I wasn't impressed with the sandwich I had. I thought it was going to taste like the Prime melt they used to have and instead of that it was hot and I had a hard time eating it.

I hadn't visited this restaurant in a couple of years, but I decided to go today, and I was blown away by the customer service. Every business in Gillette could learn a thing or two from an employee named Sam. She truly embodies what excellent customer service means and should be. Honestly, she could teach a masterclass on it. Thank you, Sam; you were amazing!

I usually love this place. I don't normally eat at a Subway, because I like Quiznos so much better. I wish I could give a 5 star, but I felt my experience today came into play. I ordered online. I show up 10 minutes early, so I just wait in my car. I see no movement inside at all, so I have to check to see if they're even open. Someone pulls up and goes and stands in line for a good 5 minutes. It's time for me to pickup my order. I go in to grab it when the lady finally comes out of the back room to help the couple that's been standing there for 5 minutes. She mumbles something about how she'll make my sandwich after theres'. All good. I don't mind waiting half an hour for a sandwich IF IT'S MADE RIGHT. I had a classic Italian. Pretty sure that comes with cheese on it, but I didn't get any.Then she shoves my sandwich half way through the toaster, runs to the other side and pulls it out with a pair of tongs, so I have maybe 2 seconds of toasting. I get home and my sandwich has so much sauce on it that it's basically soggy without a solid toasting to it. Rather upset by all of this.