Chili's - Gonzales

Service at the bar was good. Drinks were excellent. Steak was on point. Would of gotten a five if it wasn't for the mini shrimp. It's an add on for the steak for almost 4 bucks for 6. Being in LA I wasn't expecting mini shrimp.lol.

Four of my work colleagues and I left work and arrived here at about 3:30 pm today. The restaurant was near empty. The bar side was completely empty. The people here said they didn't have a table big enough for 5 people at the moment and made us waitOUTSIDE FOR 20 MINUTES in <50°, windy weather. Mind you there were about ten tables in the dining area with 6 chairs at eachtable available and more than socially distanced from any other customers. Like I said the bar side was empty and there werehigh top tables with about TEN chairs which could have been separated easily. There was a party of two behind us that got seatedfirst. That made no sense and was disrespectful considering the restaurant was NEARLY EMPTY! Absolutely disgraceful! I have notbeen to a Chili's in years. I will never return to this location if not any location again. They could've offered a freeappetizer especially for making us wait outside for 20 minutes when we could've been seated. Our waitress was nice though. Itwas not her fault.

I just left the Gonzales Chili's Restaurant, but I chose to leave without being served. We were seated after a bit of a wait, but once at our table, the staff completely ignored us. We even saw them discussing among themselves who would take our table. When someone finally came to us, she was quite rude – yes, the woman with blue hair. At that point, I felt it would be unwise to eat there, knowing that some restaurants can do unsavory things to people's food. Overall, it was a bad experience, and I would not recommend this restaurant.

Terrible service! The hostess was quite unwelcoming and seemed annoyed that we arrived. Once we were seated, our drinks were served, but our waiter never returned. After about 10 minutes, I ended up going to the bar to pay for our drinks, and we decided to have a nice dinner elsewhere.

The parking available is sufficient, and the establishment is well-maintained. The staff is polite and attentive. The quality of the food is impressive, and the prices are reasonable. Additionally, they corrected an error on the bill.