Firehouse Subs Granbury

This location has the worst customer service. We love Fiehouse and our orders are always great, but I will not eat at this point. I am not respected by managers and employees who obviously do not want to work.

We always order Firehouse Subs and they are fantastic. Tonight's order was totally not worth the $75 for 3 sandwiches. Very dry and cold. Probably not order again.

It's always good, no matter where you were, but this was unprofessional about 30 minutes til close 2 times now iv ordered online to pick up my order and once I got that it might have been 2 minutes after the closure, but she had never made my food closed the door looked up and looked back and didn't even recognize me. This is the choice to cancel your order, and they did around 8:40, that is very bad customer relations iv bartending for a long time and would never dream of what they pulled, that is simply rude and honest, not only have done and just handed over, the door is not over and over cum in reality is not so hard to do. So if you order online storage when their last 8:20 they do not make your food, they will just cancel it and not even explain it.

Very nice staff. The sandwiches are always perfectly made very hard-working employees.

My bf went into the firehouse in town and showed the cashier his phone of my order word for word and still got it wrong. i asked for no tomato?s and i asked for breadcrumbs and they messed that up. but the hook and ladder still smacks so there?s that