Chicken Express - Grapevine

Not here. I really don't think this food is safe. Someone must inform the health department. We have two pages. My Mac and cheese lubricated like soap and the other Mac and cheese we received, lubricated like mold. The chicken pliers hardly have a chicken and are dry and impossible to chew. We only found out when we came home (we also live 20 minutes) and we demanded a refund and the manager said that to get a refund, we would have to drive the whole way back. They didn't care that this took us 40 min round trip during a storm. Their only answer was that they were sorry that we did not like the taste of the foods and that they did not get any further complaints that day. I doubt it. I used to work in a restaurant and that's crazy. I have always been able to reimburse and order the map information. We haven't had this problem with a chicken express yet.

The chicken was burnt and very crisp may have been dipped in oil twice to reheat. The price vs what you get is still pretty fair though. I probably will not revisit this location. The staff were friendly and there was no line when I stopped by.

I just got a 3 piece meal and Tea. The chicken was so tuff I couldn?t eat it, the biscuit was cold and gravy had no flavor at all. I can deal with that maybe a bad day. But the ice tea was either being poured thru a tea container with a dirty nozzle or the tea had been keep over night in a cooler or whatever. This is what makes people so sick sometimes they think food poisoning is the issue but this time it?s gonna be the tea. The tannings in the tea stick to. Plastic, metal or whatever it can and forms a mold like rubbery substance and it gives tea a distinct flavor and will make you so sick. I worked in FoodService for 36 yrs and for a Tea company. So I?m not going to turn them in. I just hope they read this and change their process and clean the tea dispensers or quit holding it overnight. The health department will catch them if they don?t. Then they?ll have to change or go out of business because of people getting sick. It?s not hard for a doc to tell what the problem is because the tea will cause a bad odor in peoples breath. The chicken that another story altogether!!

Don't come here if you want all of your order. I had to wait ten minutes at the drove thru order speaker, then another 15 minutes in line, all to receive my strips cold and my roll missing. My tea did have ice though.

They have the best *Spicy Chicken Tenders*, Fries are delicious, and nice portions. The gravy was good as well. The staff was nice, patient, and efficient. I'm Definitely going back would Highly Recommend..