Chili's Grill - Greenville

Took my mom out to eat here. The food was so good! We had Margarita Chicken! I did have tp go find the water pitcher to get my mom a refill and found our waitress sitting down with some on the other of us at the bar. Other than that everything wasfantastic.

Server was nice, but had me order something else because they didn?t have pasta. The cleanliness of this place is questionable. When we got there several tables were dirty, another party had to request to have the table wiped down before sitting down. Thewomens restroom needs more attention.

I visited this restaurant on Valentine's Day. We were seated and placed our orders for food and drinks. After we received our drinks, we chatted for about 15 minutes before another family of four was seated near us. We didn't mind and continued to talk while waiting patiently for our food, but it never arrived. Meanwhile, the family that was seated 15 minutes after us was served their food and drinks, which left us puzzled and wondering what happened. After waiting without any service, we decided to leave, and although management offered us the drinks on the house, I politely declined. I paid the bill and left a tip anyway. I haven't returned since.

I was disappointed by my experience. No waitstaff came to check on my meal after it was served. The fried pickles were overly greasy, although the southwest egg rolls were quite good. Given that it was a slow time, I expected better service. I even had to pay at the kiosk on the table since no one came to my table.

I've been ordering from this restaurant through DoorDash for work lately, and unfortunately, not once have they gotten my order right. The chip bag is always half empty, and I never receive the extra salsa I requested, which often feels more like water than salsa. In contrast, I order from the Rockwall location, and it has been consistently great every time.