Papa John's - Guildford

Spent a small fortune on an order and didn't come with any of the dips I ordered and paid for. Phoned up and they said the driver forgot them, but they wouldn't send anyone to deliver them. **** service. Worst hangover ever.

I am a Staff Nurse and I work with Farnham Road Mental Health Hospital, Guildford. I ordered pizza worth £43.22 that was not delivered but I received a text message that it had been when it was not. I consider this to be fraudulent and unacceptable. I work hard for my money; I was hungry and patronized your services but got disappointed. I had been warned by my colleagues not to patronise your company going by their experiences with your company. It was alleged that you take advantage of the mental health status of some of our patients, and you get them to part with their money without servicing them. This is uncalled for. I will escalate my frustrations to the regulatory authorities and to the Council if you fail to do the rightful thing by supplying me what I ordered and paid for. Check your accounts and money generated on 26/08/2023, you will see my money there. YOU DID NOT DELIVER FOOD ORDERED. Lateef Adepoju Magnolia ward Farnham Road Hospital Guildford.

Awful. Squashed, cold, undercooked, 2 hrs delivery time. Jalapeño poppers inedible. Tried to recover stuff in oven but hardly any cheese on pizza so just binned it

The staff at this restaurant were disrespectful, frequently shouting and mistreating equipment. They showed no appreciation for their employees, and lacked concern for customer service or clear communication. They would often cut corners to save money, compromising the quality of the ingredients. The overall experience was incredibly disappointing, with nothing seeming to improve over time. I strongly advise against dining or working at this establishment. It is surprising that they have not been replaced or shut down after all this time, indicating a lack of standards by Papa John's UK.

The pizzas were excellent. The restaurant delivered 10 pizzas in just 30 minutes, featuring 4 different types. The service and quality were both top-notch.