Leefe Robinson - HARROW

The food was excellent but the restaurant was uncomfortably cold. Everyone was sitting with their coats on, which was disappointing. When dining out, the bare minimum expectation is to be comfortable and warm. I am in need of a hot bath now.

The service was okay, but the food was very average. The two beef burgers were tasteless, lacked relish, and were not very hot. With just one Coke, the bill came out to thirty five pounds, which was not worth it.

I visited the restaurant yesterday and was very disappointed. I ordered the Christmas dinner, which arrived lukewarm, except for the roast potatoes that seemed to have been deep fried. The waitress was good and helpful. Unfortunately, when I visited the restroom after the meal, it was stinking and the bin was overflowing. I informed a waitress, who thanked me for letting her know. Despite the restaurant being busy when we arrived at 2pm, it was nearly empty by the time we left, indicating that they do not regularly check the cleanliness of the toilets. I will not be dining there again.

How long should it take to be asked for your order after being seated? 25 minutes is seriously pushing it. How many drinks out of 4 should be delivered simultaneously? Well it was 3 and we had to ask twice over 20 minutes for the outstanding item to arrive. Our waitress literally slung our salad course on to the table. Guess what, one was missing again and we had to chase for it to arrive 10 minutes later. When the main course of assorted steaks turned up they were nothing special, for a steak house supposedly specialising in them. 30 minutes after finishing these, our dirty plates were still on our table. We were close to the pass where the manager had stood the whole time. My wife approached him and asked for the plates to be removed. This was met with complete indifference. Eventually after 2 hours, and only 2 courses, we paid the bill without tip and left. Our dirty plates were still on the table. We’re not coming back again at £50 a head for the 4 of us with such atrocious service and appalling attitude apart from one server who clearly wasn’t responsible for our table but tried to help against all odds.

My Lady companion and I revisited this Steakhouse again this week and we were delighted with the quality of the food we ordered and in particular for the way it was presented to us by the Staff. Our waitress was very attentive to our needs but was not overly so. I have no doubt that we will be revisiting this establishment again in the not too distant future,