Jack's - Harvest

Quality of food isn?t bad, but the reason for the low rating is my order was made incorrectly and there is no effort made to correct it. I was charged an extra $3 to change sides, which I didn?t notice until after getting home. Normally I don?t complain about this sort of thing, as all it takes is a phone call to explain the error and get it sorted out. However, I called multiple times only to have my call rejected every single time. I wouldn?t say stay away from the place, but I?d certainly suggest to check your orders before you pull away from the drive-thru.

Friendly staff, explained how short staffed they were (five people staffed with manager that normally requires 11)but they were still staying positive, food was good (ordered number five,the two burger combo) lots of onion,good fries, and as usual the apple pie was delicious. 4 stars only because it looks like previous customers tossed full cups of water onto the ground so there were puddles inside, not a reflection of the staff

I pulled up to the window to get my order and I was not greeted or even looked at. Instead the girl was too busy focusing on the register and talking in its direction instead of to me. When I got my order there was a large fry missing and when I said something the to girl at the window she walked away and came back with a small fry. The fries were all cold and flavorless. The only good thing was the chicken was freshly cooked.

Bought a 4 piece with ranch and sweet tea (paid for the 4 piece) and they gave me a 3 piece with comeback sauce and unsweet tea. I privately sent in a complaint and haven?t heard anything back from management. I?m about to call up there and complain if this review doesn?t get a response. I just wanted what I paid for.

Food was ok. We don't get fast food much at all so I'm not sure if it was just this place or if all fast food joints these days have a bunch of young careless employees. Kids on break getting their own food and drinks and just hanging out behind the counter.