Burger King - Hazelwood

Clean facilities, friendly staff, and the food us usually good, though I have had to wait longer than expected for cold food before when they're busy.

Inside looked clean while I stared thru their window for 20 minutes being parked at the yellow sign waiting for my order. Nuggets came with no sauce as requested.

No way that it should take twenty minutes to get a simple order! They may have been understaffed but two of the four people behind the counter we're doing absolutely nothing. It was discouraging to see the crewmember hit her vape after delivering orders to the parked drive-through cars. The food wasn't too bad, but they did get my order wrong. that's not a machine drain was clogged with water splint over and it was difficult to find a table that had been wiped down. Somewhere to every other fast food restaurant in the area we have come to expect the minimum from people.

Excellent service had to pull forward, they made up for it FRESH HOT FOOD. WILL SEE ME AGAINParking: Clean lot NOT A PIECE OF TRASH????????Wheelchair accessibility: Clean visible

Not an overall good experience. I ordered a whopper jr w/cheese, medium onion ring, and a frozen Coke. In the drive thru it took close to 5 minutes before I was able to order. Once I did, the first window person had a very good attitude, so no problem there. The second window handed me my coke and pulled me to the yellow sign and I waited about 20 minutes while folks that were parked behind me were getting their food that they also had to wait a while for. I ended up leaving without getting my food because I work a couple miles away and I only had a 30 minute lunch break. So I basically paid 9 dollars for only a frozen coke. I understand that there are times when the place is busy..and they may have been short staffed but waiting for 20 minutes in front of the store for such a minimal order doesn't seem right. I come there and I usually order the same thing and it doesn't even take 10 minutes, normally. Just a bit disappointing to spend money and not be able to enjoy my lunch.