Brasserie Ijzer - Heerhugowaard

Nice brasserie, good snacks and courteous staff. I recommend this place for chairing finger food and nice moments.

Our last experience was not the best, me and my partner both had the burger from the menu. I asked mine to be topped with a fried egg and that was no problem. When the two burgers arrived at the table, mine was perfect and with the egg as requested, but my partner was not satisfied since her burger was very under cooked. We mentioned this and we were told that this was no problem to eat, since it was beef from the shoulder. My partner does not like the taste of raw meat and we asked to correct it, under the assumption that they would prepare a fresh properly cooked one. We were very surprised to see the same burger returning after being cooked some more and placed on a fresh bun. The expectation was to receive a new properly cooked burger. We were so disappointed in this service level, that we decided to leave. The raw burger was taken off the bill and we paid and left. The two stars are primarily for not understanding your customer. Communication is key. I guess we have a different understanding what service is

Very nice place to go for a drink. Their special beers are amazing!

Zeer lekker gegeten! En geweldige bediening, een heerlijke avond gehad!

Heerlijk gegeten, ik had de carpaccio maaltijdsalade, was echt lekker, verse producten en dat proefde je echt, heerlijk brood erbij!! verder hadden we de hamburger, heerlijk vers en de sate! Bediening is erg aardig en weten wat ze doen. Kortom zeker een aanrader en we komen zeker terug