Hong Bao Kitchen - Highland

The Staff is very friendly and helpful. The Waitress Jenny is Awesome ?... ??

I have eaten here a few times and always had good service and food. Just make sure you make a reservation.

At 1100 seating there was no line on a Saturday. Got seated in a booth and not too much fuss when I requested it. The food was great I had shrimp dumplings, shrimp and pork shumai and baked braised pork buns and green tea. For something sweet to finish the meal some egg custard tarts.Vegetarian options: Lots of options vegetable fried rice is delicious.Chow mein also available without meat. There's edamame and vegetable eggrolls for appetizers even some Chinese greens and green beans.Parking: Outside covered parking garage with multi levels.Wheelchair accessibility: Wheelchair accessible everywhere. This restaurant has wide isles for the wheelchair bound guests.Dietary restrictions: At Hong Bao you can declare if you are on any dietary restrictions upon reservation.

Very beautiful restaurant. The wonton soup and the lobster are

I went to eat lunch with my wife around 1pm on Saturday, June 17th. I got there first and I was seated at the corner table where the AC was right above blasting out. My ears were getting so cold so I asked the hostess Andrea if I could move to another table because the restaurant was about 1/3 full but she said straight NO so then I asked her if she could turn the AC down and she said NO to that as well. Thats when I asked Andrea that I wanted to speak with the manager and she said ok. I was waiting and waiting and one server came and asked me if i wanted to order so i told her i need to change the table so can you please call the manager and she said ok. But Jeff who was the manager on duty that day just stood around and never came to speak to me. I was waiting for about 10 mins then the server came to move me to another table and I met Jeff on my way to the new table. I asked him why he didn 't come to my table when I wanted to speak with him and I was calm. Check the camera. Then he asked me to calm down and I 'm like what?!?!? I am calm don 't worry about that I 'm here to enjoy my lunch with my wife. Then he lied to me saying that no one told him that I wanted to speak with a manager. He went on talking to me like he did nothing wrong and showed no apology. Why is Jeff so rude and not speaking with the customers when he is asked to. I mean the restaurant was barely 1/3 full. Then later, the server or the chef forgot my wonton noodle family size soup so I had to cancel it at the end. The dining experience was horrible and I don 't think I will come back because of Jeff. He does not deserve to work as a manager because he is not professional, unfriendly, rude, and does not know how to treat customers properly or nicely. Food was ok because some dishes tasted good and some was not so good like dry.