Cold Stone Creamery - Hiram

The employees here are always so nice. We are never disappointed!

I came in on a Saturday night, 1 hr before closing to a nearly empty store. As I gave my order to Hailey, a huge crowd walked in. She was so sweet and helpful. Even as this huge group walked in behind me an hour before closing after a busy day she greeted them with a smile and a hello and a cheerful attitude. That's hard to do at the end of a busy day specialty when you are already halfway to having the place clean. She was just remarkable.

Haven’t been here on the weekend so I hope it’s no worst, but every time I have went it’s been short staffed. Ice-cream and service is good, but they could use some help with moving the line.

Rude employees, not handicap friendly on the blimpie side or the cold stone side of the business. . A lot of high schoolers that cannot follow simple instructions on add-in for ice cream.. They seem competent as long as you stay on the normal menu board...

The service is great and they are always friendly and keeps the restaurant clean!