Dunkin' - Holden

My food is never made right. The coffee is made correctly about 50% of the time. Unfortunately sometimes this location is my only choice. Food: 2 Service: 3 Atmosphere: 3

They are closed at 8 pm. when it says open until 9 pm.

You only get what you ordered about half the time, whether you order a coffee, a latte, or a tea, the only guarantee is that you are getting something to drink... you just don 't know what it is. They 're super conveniently located and it pulls me in once every couple months with high hopes that whoever they got now will pay attention to an order but over 5 years nothing has changed. Im sure I 'll get pulled in again out of convenience but my expectations will never be more than the thought of, at the very least I 'm buying a cup of liquid. Meal type: Breakfast Price per person: $10–20 Food: 2 Service: 2 Atmosphere: 2

Disorganized, missing parts of order, bickering between the management and staff.. I completely understand that this is a busy location. However it’s a place of business and should be run as such. I used the app to place my order. Everyone looked unhappy and frankly clueless behind the counter. Food was shoved into bags and thrown on the mobile order counter. Not organized by order number just a pile of food and drinks with labels. Customers are left to find their own order items. Food: 2 Service: 2 Atmosphere: 3

I put in a mobile order and told them my name at the window. I got my cold brew that tasted nothing like what I ordered or usually get. They handed me my food and come to find out it wasn't mine. Not to mention the wait time. So not only did I have to dump my coffee because it was improperly made but didn't get to have my breakfast because it was the wrong food. We shouldn't have to check our order at the window to make sure it is properly made. Also is suppose to be fast food, waited in line for over 20 minutes. Meal type: Breakfast Price per person: $10–20 Food: 1 Service: 1 Atmosphere: 1