Drugans Supper Club - Holmen

Went for supper with a party of 9. Myself and my sister in-law don't eat very much and we knew we could not eat a whole prime rib meal by ourselves, so we decided to buy 1 meal and split it up at the table. I asked for an extra plate. When the bill came the server informed us of a forced gratuity (which I don't mind and understand) as well as a $5 upcharge for splitting a meal. We were not informed of the $5 up charge while ordering and the kitchen wait staff did not split our meal for us. While $5 is not really a lot of money, it makes me angry that we were never informed at the time of ordering and forced to pay. $5 will be the reason I never eat at Drugan's restaurant again.

Disappointed. My prime rib was still mooing when the waitress brought it out. Not medium like I ordered. Waitress was kind enough, but service was slow.

We had a very nice dinner on Saturday night. It was very clean and socially distant. Very comfortable during this Covid time. The salad was great and the tenderloin tips were excellent. We had the best hash browns ever. We had wonderful old fashions prior to dinner. The food was great the service was great and the views were wonderful. It also felt good to support a long time restaurant during this difficult time.

My family and I made reservations for 6pm on 2/14/20. We were promptly seated in the overflow porch area. After waiting 15 minuets for a server, a tall short haired server came and asked if we were ready to order. She never asked if we wanted to hear the specials or if we wanted a drink. I told her that I would like a drink and she then told us what the specials were. The male staff member then turned the heat up as it was very cold on the porch. After about 20 minuets with not getting my drink I went to the bar and was going to order my drink but the bar tender told me that this must be my drink that was sitting there for 15 minuets. After 1 hour our food arrived. the waitress never asked about the drink as well never asked if any one else needed one for the rest of out time there. At a certain point I got up and served water to my table as well other guest in the porch area. When our dinner was served my meal wasn't complete. Being Valentines night I ordered the Prime Rib and a Lobster Tail. well no lobster tail was delivered. By this time I asked her where the rest of my meal was, and she was clueless. I wasn't going to tell her. My wife finally told her that I was missing the lobster tail. My mothers meal had to be returned to the kitchen to be warmed up as the meal was cold. When you pay $40.00 for a meal, the average person would like the compete meal as well good service. We will not be returning.

I like Drugan 's, on a Friday night- for one big reason- their salad bar. So far, it 's the best that I have found in the Coulee Region. So far, every time that I have been there (and we 've been about 5 or 6 times now, since fall of 2008 when we first discovered Drugan 's) their salad bars have been fresh, interesting, high-quality and well-maintained. They also serve a fresh soup, and side rolls a 'plenty (both light and dark) are available, as well as a hot-bacon dressing my wife says is to die for . Typically, I 'll order the Friday Night Fish Special (a Wisconsin tradition, restaurants around here are graded on the quality of their Friday Night Fish) which is a battered white cod. This is served with your choice of either a baked potato, or french fries. Drugan 's is one of the last places in the area still offering an All-you-can-eat selection, currently priced at $11.99, as of 8/15/09. Their fish is well above average, and worth making the drive out for. I read the other reviews, and I was saddened to hear of their different experiences. Most of the time, I have had a very good experience here- with friendly, professional waitstaff and in an absolutely gorgeous setting. Once, we did have a younger trainee -type waitress, but the food wasn 't bad- just service was slow and inattentive. But like I say, that only happened once, mostly we are always very pleased with both the service and the quality of the food, and look forward to making a special trip out to Drugans. One hint- if you get there after the main rush- just a little past 7pm on a Friday- it seems like we really have never had to wait more than two or three minutes for a table.