Winchell's Donut House

Be careful of the Mean older woman, She made me uncomfortable about ordering anything because seemed bothered taking my order even though I just asked for a BLTCC, I didn?t slide my card right the 1st time and she got Realllyyyy upset over it, then she grabbed my card and did it herself saying that she doesn?t know what I?m doing and implying that I am stupid????. Even after I told her I?m sorry she just kept going on just being mean at this point. Oh and she gave me the wrong sandwich still?????likeeee howww u repeated it back to me??????? I think everyone else might be nicer tho??

I noticed some people had unpleasant customer service experience, but for me service always has been superb! Employees are super kind and caring. Breakfast sandwiches are mostly great especially croissant sandwiches. Foods are prepared warm and fresh. Fresh orange juice is my favorite beverage.

1 lady operating the whole place alone, great job. Two employees will be better and safer .

I am not one to complain about things. But as soonest I walked in the person that was mopping the floor seen me walk in and she gave me a look as soonest I step in because she was mopping. First of no signs where on the floor, now if she didn 't like a customer walk in because she was mopping she could of lock the doors. I asked her what the tortas have in it and with attitude she answered, i said you know what nevermind let me just have a hot sandwich extreme melt, I asked if she can please include extra veggies and again with attitude she said how would I do that if that is open sandwich I said is okay you can charge me extra veggies every time I come they always make it the way I just asked you. She still gave attitude, turned around a Said ugh and I told her nevermind thank you I will not take anything, I spoke to you nicely and I get that attitude and asking me how your going to do that. I 've always come and order the same thing here and for this person to give that attitude and make me feel so uncomfortable just because maybe she has a bad day sorry but horrible customer service. You don 't like the job not my fault I was just going in to get food for my lunch. Now I wasted 20 mins for that..

If I could give this place zero stars, I would. There was an older lady who had an attitude for no reason. I ordered a bagel sandwich combo, and when it came to the drink, she just took a cup and filled it with Coke without asking me what I wanted. Being too shy to speak up, my friend intervened and mentioned that I wanted a different drink. At that point, the lady rolled her eyes and finally got the drink I actually wanted.