Taco Bell - Huntsville

On this special day, I ordered a potato breakfast burrito for my daughter, who is a vegetarian, but what she received was a sausage burrito. I had clearly requested that it be vegetarian.

Taco Bell feels like reuniting with an old flame—you always hope it will be better this time, but it never really is. You end up facing the same letdowns, accompanied by a hefty side of regret.

Is this the best Taco Bell? After enjoying countless meals at various Taco Bells across the country, I can confidently say that they serve the best spicy potato tacos here.

Din in order, 3 combos on a ticket. tacos missing salat and tomaten, 1/8. chips (small order, but motherly had crumbs of chips in the pocket.) also I ordered on the kiosk, but I had to pay money, so I went forward to pay, another hired mention that it had been going to the front of her is not going back to this place, but eating was good.

No stars at all! I went through the drive thru around 530-545pm on 08/27 there's no customers in front of or beg nd me in drive-thru, I ordered my food and drove home. When I unloaded my food I could feel the flour tortilla through the wrapping that it was hard as a saltine cracker. I opened the wrapper it was crumbly it was so dried out and old. My crunchy tacos had 3 sprigs of cheese the shells were broken and barely any meat and we're just room temperature not even warm. I did not get a reciept but I called and the store manager a Caucasian male said he could pull my order up he did and I told him ai would drive back for my order to be remade and since half my order was missing I would pick that up too. I drove all the way bk up there. They had a group chat/meeting going on the headsets and I am listening to everything. What kind of manager allows a whole restaurant to be distracted or even involved with something 1 authority figure can fix. Then he speaks over the rest of the kids arguing in the background and says he can replace a couple of the tacos but the burritos are like that (hard and crunchy dry and crumbly) so I said do u want to feel this burrito and really tell me this is how Taco Bell Is doing things now and your the store manager REALLY?? He said Ma'am I'm not touching that food O but I'm supposed to eat it? I said well if there's nothing you can do to help me just refund me for this food I have it right here. He said no I am not refunding the food because your order was made we can't help you didn't like the food. I said I wanted what I ordered prepared with fresh food not stale hard old cold food also I would like a copy of my reciept because I didn't get one he said sorry but the reciept I have is ours I can't print you another. She puts reciepts in the bag so if u don't have one there's nothing I can do. So the store manager left me no choice but to go to the Taco Bell on Winchester Rd and order a whole other order and stop payment on the other. Bad bad customer service! U can't force a customer to pay for whatever trash you decide to serve and u can't force someone to eat food that would make them sick!! Get it together STORE MANAGER!! I'll never go to this store again unless Christina is working PERIOD!!