Catello's Italian Art Cuisine Indy

We arrived and sat for 20+ minutes and never had a server come to the table. We were sat by the door that opened and closed all the time. We went to the front desk and requested reseating as I was very cold and just got over a virus. They refused to reseat us. When we decided to just leave there were 20 people out front with reservations and waiting to be seated...10 more people outside. The woman at front desk was very rude and told people if they were not happy they could just leave. They had clearly overbooked the restaurant and had insufficient wait staff that were totally overwhelmed. When we checked in there was a very unfriendly sign that said a party of 2 should not stay more that 45 minutes. Of course, we never saw a wait staff after 20 minutes when we were there. This is our first visit to this restaurant in about 1 year. We will not be back!

New Year's Eve dinner for two. Service (Brie), food, and ambiance very nice. Only negative was being told after we were seated our table was good for 1 hour due to holiday and other reservations. Didn't feel rushed but aware of time and checked my watch a couple of times. A big part of timing is restaurant service. Will return.

Just really disappointed. As of late December 2022, the setting and prices at Catello's don't match the experience or expectations. It's a beautiful place fitting of a nice meal. But there was no host at the door (we waited in the lobby for 5+ minutes before finding someone behind the bar) and our server lacked the training required of an upscale restaurant. There was no attempt to welcome our party or guide through the menu. A young child was allowed to run around the restaurant, jumping in booths and stopping at the three occupied tables. It was frustrating to have heard high praise, make a reservation for a special holiday meal a month-plus in advance and then get a dining experience easily outclassed by any chain restaurant in Indy. Silver lining: The food was decent and arrived quickly. But that doesn't warrant coming back.

First visit, seated against a half wall. Bar TV had TMZ on. It was in my field of view. : The lamb was blend, or undercooked. It didn't taste like lamb. No one asked if we liked the food. The other two dishes were great, but not reason enough to come back.

Rebecca was attentive and pleasant. The service was excellent and timely. The food was delicious fresh and well seasoned. Catello is a welcoming and gracious host. Have dined there several times and once again enjoyed introducing friends to my favorite restaurant. The food is authentic and truly art cuisine.