Sapori - Interlaken

Poor customer service and mismanagement. I DO NOT recommend to anyone

A decent place for dinner in interlaken. it’s a bit on the pricey side, but so is everything in this city lol. the decoration and interior is stunning, the service very nice (thought not exceptional). the food was pretty bland… it didn’t taste *bad*, just not very good, especially for this price.

Went in expecting great food at a 5 star hotel/restaurant and got the blandest food and rude service We ordered spaghetti with grilled chicken instead of clams, waiter said that was fine. We got some boiled chewy overcooked chicken instead. The pizza was also bland. No seasoning in any food. The waiter said they wouldn't be able to take it off the bill, and then the manager eventually came over and was yelling that they never make chicken and told the waiter to never take that order again. No clue why the chef just didn't say no when we ordered if he couldn't make chicken properly, it wasn't the waiters decision. Eventually they did take it off the bill but not the service we expected from a 5 star hotel. The manager needs some hospitality training.

Good was good, but looking for exceptional and it didn't happen. Service was timely and helpful. However, the food was rich and seemed to be created with minimal finesse. Loud atmosphere with an obvious fly problem had us battling flies from flying into our dishes most of the evening.

I took my friend for his jubilee. I reserved and they expected us with rose petals on the table. at the end we got a nice teller with a candle. the restaurant breathes and eating was also good. only the service. was disturbing. we had bad luck with the waiter. he looked up constantly and when he brought the cake, he looked at himself punished and he strangled the teller to stroke a "happy birthday. to be honest that I was there because the food and place, but I realized how frustrating is to have a service so low when considering that the reviews were so good. I recommend it, but I wish so much that the administration choose to seek a bit the setting of the personal. I'm sure the guy has his reasons, but we're pretty friendly people, so it's not fair to act like that and not make the difference. I also had a pointed hexe was considered by my friend as outrageous.