Mcdonald's Restaurants - Ipswich

We ordered several dishes from this restaurant. Half of the items were missing and the portion of chips we received were not fully filled. When we tried to call the restaurant to address the issue, no one ever answered the phone. Absolutely disappointed and frustrated with the lack of customer service.

Ordered four items and all of them were Luke warm or cold ,complained and received a shrug of the shoulders so made a complaint on line only to be fobbed off for over a month with no refund of even a credit note ,terrible customer service and won’t be going there again !! Received email asking for itemised order which I provided only to be asked two more times for this info despite providing the receipt ,nothing was done about it after four week of waiting ,not impressed !

I stopped by this restaurant on my way back from a busy day in Ipswich, just me and my child. It was around 5pm on a Tuesday. The food was served quickly and was hot. The tables and restaurant were clean. As I sat down to unpack the food and take care of my child, I realized I had forgotten the milk for my tea. Unfortunately, the milk was too far away for me to leave my child alone. I asked the lady clearing tables if she could grab it for me, and she was incredibly kind and helpful. I was grateful for her assistance, especially considering the affordable price we paid for our meals. The service we received was exceptional.

Absolutely rubbish service once again. Waiting 15 mins in a yellow bay for 6 chicken nuggets and a hamburger. Waiting for these bred and butter items is bad enough but not for 15 mins.

Yet again McDonalds ruins a treat for the kids. Waited 20min for the order to be brought out only to have to follow the poor nervous lad back in to get the rest of my food, its was cold and the fried are more like potato worms! NEVER AGAIN. I appreciate they are busy, but to get the order wrong and it to be at best luke warm is pathetic. Really I AM NEVER GOING TO USE THIS MCDONALDS EVER AGAIN. £30.66 down the drain.