The Coffee Bean Tea Leaf - Irvine

Another great experience in coffee bean tea leaf. service was great. indoors were very clean. this location has a large community terrace. many sitting and shadowing to relax and enjoy their coffee or ice mixed! they and their friends get eat from different restaurants and all sitting together. many large tables and small also. comes again definitiw.

Avoid this restaurant at all costs. The service is terrible. I specifically asked for unsweetened coffee and I was repeatedly given the sweetest coffee they had, along with three or more dishes. This has happened to me on multiple occasions. There is something seriously wrong with this place. The staff are incompetent and don't know how to properly take orders, serve dishes, or provide accurate billings.

I prefer to die here. I constantly order here that I can get ice-lambs that I like the jalapeno bagel almond crusade? I ordered 2-3 times a week. the only thing I don't like is that it's expensive with adapting their drink there are no sugar-free options on the drinks. but they can replace powder to use less sugar.

The manager at this restaurant was extremely disrespectful to their employees and even became confrontational with me when my drink was given to another customer. He rudely told me to pick up my other drink from the counter in a demeaning manner. I used to love this place, but after consistently receiving terrible service since moving from San Diego a few months ago, I now understand why. I will be taking my business elsewhere in the future. It's clear that the manager values loyalty to a fault, but I will not be returning.

I really enjoy Coffee Bean. Their coffee and teas are of high quality.