Chick-fil-a - Irving

This is truly the best fast food restaurant in Irving. The food is consistently fresh and hot, and the service is outstanding. The Sonic on Walnut Hill could take notes from this location on how to effectively run a fast food restaurant.

I arrived at DFW airport a bit late (after 9 PM) and was feeling hungry without any idea of what to eat. I noticed the Chick-fil-A line around 9:45 PM and decided to stop by. Despite them closing at 10 PM and the line stretching out into the street, we were greeted with fantastic service. We had plenty of time to look over the menu, and by the time they closed, we drove off with some delicious food!

What can I say? It’s a chain restaurant, and it operates like most chain restaurants do. Some are better than others, and while you may not experience five-star service, it can occasionally impress. Unfortunately, my visit here was fairly average. The only notable aspect was the long wait time. I attribute this to pandemic-related staffing shortages. It would be great if they could improve employee compensation and consider reintroducing curbside delivery as well.