Ventnor Haven Fishery Takeaway

We stopped by for some prepared crab, but were met with a very unfriendly and rude server. It felt like we were bothering them by being there. The man working there also seemed uninterested. You would think a business would want to welcome customers and make sure they keep coming back.

Whenever we are on this side of the island, we always make a point to stop by this restaurant. We're not there for the fish or the service, but because we find the women at the fish counter to be hilariously rude. If you dare to ask a question, be prepared for a response filled with sarcasm and disdain. Despite her behavior, we can't help but laugh every time we leave. It seems like she treats all customers this way based on the reviews, but we just wanted to express our gratitude for never changing and always making us laugh. Thank you for brightening our day.

Despite what other reviews may say, we found the owners to be very friendly and accommodating. They even provided us with a recipe for fish tacos that we can't wait to try tonight. We highly recommend paying them a visit!

Several years back I had the most delicious crab and chips from this outlet. I made the error of remembering it as a crab sandwich (it was crab and chips) and, accordingly, asked the owner if they sell this now. I did not expect the curt attitude with such rudeness and sarcasm. It might have been the previous owners who sold crab and chip, with massive success; I cannot be sure. Be prepared……I am sure that Covid and Brexit have wreaked havoc on their business but it isn’t about to improve anytime soon with this level of customer service.

Had the best potted crab that I've ever eaten absolutely fresh, succulent a taste to die for....worth every penny will be back for more before the end of our hols!