Chatterbox - Jamestown

The food was quite good, but the waiting time was unacceptable. A dish like gravy hash browns with two eggs should take no longer than 5 minutes to prepare, yet it took an hour and 20 minutes for our breakfast to arrive. Unbelievable! There were no more than 15 people in the restaurant, so the wait was baffling. I overheard another customer complaining about how the kitchen staff was on their phones and even went outside, which seems to have contributed to the delay. I really like the atmosphere; it was clean, and the food was excellent. I hope the management can address the service issues without compromising the quality. Thank you.