Buffalo Wild Wings - Jermantown

That had to have been the worst dining experience I've had in recent memory. You walk in, nobody to greet you. You seat yourself, and you are expected to order yourself with a QR code. Not exaggerating, 35 minutes go by and we haven't gotten our sodas, and not a single employee has acknowledged us. About 40 minutes in we are served a single side of fries, without the rest of our entrees. Eventually the food does get there, but no silverware or napkins. Had to get up and get forks from the bartender. It was also like the Arctic circle in there, and our food was cold before we were halfway done. I'm not one to write negative reviews, but my God that was a frustrating experience.

I ate here on Saturday and tre/trey my apologizes if I misspelled it he was my server , for starters he seem annoyed the entire time ,I felt his strong body language which made me even more uncomfortable fast fwd he had a very vicious nasty attitude. Had an issue about our refills . didn’t check in as often as he did his other tables , he mumbled numerous of times under his breath. He shouldn’t be working in this place of business with that demeanor . I still tipped him this isn’t even my store location and I will NEVER be back again . Food was great though no other complaints .

Trash. Wife and kids waited an hour for takeout that came out wrong. The running joke in our family now when anything sucks is that it’s “almost as bad as Buffalo Wild Wings.”

Corporate Buffalo Wild Wings needs to do something about this location as this place is at rock bottom. Easily the worst dining experience I’ve ever had. Couldn’t order from a person and had to order on my phone. That resulted in everything coming out at the same time, aside from one of the ordered entrees (a salad), which didn’t come until after everyone else had finished their food. Then the insanely late entree wasn’t correct. There are not enough employees at this location for them to function properly. Corporate needs to do something.

Wings are not a hard food to cook right. We ordered wings for the Super Bowl, and they were severely overcooked to the point of being crunchy, and there was no sauce on the wings or in the bag??