Wellness Zamecek - Jetrichovice

Please delete the word wellness from your hotel description!!! To describe the location as a wellness hotel is a big exaggeration! The entire wellness area gave a very unkempt, neglected impression. The water in the pool was milky, speaks for too little chlorine. Also the usual smell of chlorine was not to be perceived. The necessary circulation system was not working. An underwater spotlight floated in the water only attached to the cable. Drainage grates were so dirty that this aspect alone discouraged you from entering the pool. A spiral staircase that leads to the 1st floor is used below as a shelf for canisters, where the sponge has nested. A delight for every asthmatic or allergy sufferer. Both saunas were out of order, the cold pool without water. Massages must of course be booked separately. No trace of wellness! The lady at the reception should change her job, a smile is not to be expected. In any case, communication is avoided. Simply acknowledging the guest 's gaze makes many things more pleasant. The service staff in the restaurant is friendly, but the elderly gentleman lacks vision. A dirty table was not wiped. The dinner was very good and tasty and extremely cheap in comparison. Three different dishes, each with a starter, were fine. The breakfast was served as part of the usual and as a buffet. However, all the rolls were soggy and could not be spiced up due to the lack of a toaster. There was no margarine for dieters, and no lactose-free milk either. There were not enough large and medium plates, which is not possible for a restaurant. Two cabinets in the room had cracked on the surface and were extremely unsightly. The floorboards creaked, as did the sofa bed for our third man. He hardly dared to move at night. The shower head is way too low as the shower rod is way too low. In addition, the shower head is rather unusable. The lighting in the mirror is broken, the room staff should have noticed that already. The hotel is on a hill with a great view. All in all, a place of rest and relaxation if you simply omit the word wellness. This is very annoying, especially since €206 is not appropriate for one night incl. Breakfast of course. Parking is free for hotel guests. In a response from the hotel to another review, the statement was that you would be given an envelope with information material etc. This statement is simply wrong, does not correspond to reality. We did not receive an envelope . Conclusion: There is a lot of room for improvement and an eye for detail would be very appropriate for such a property.

I can only judge the restaurant. We were here for lunch while walking through this beautiful nature. The food here was excellent and the service was pleasant and fast. The famous ones had homemade sweets. Děčín beer, which I unexpectedly liked. Otherwise, the castle is in a beautiful location and the accommodation here can be great. Mainly for tourism as done.

We can only evaluate the wellness, we were not accommodated, nor did we eat in the restaurant. We were, in a word, disappointed. In the wellness center there was a completely ice pool (even for my husband, let alone me and my two-year-old daughter). Then only the sauna was in operation, it was a secret. Steam out of order, hot tub not available at all. It was really very uncomfortable and cold in the whole space. The price of 250 CZK would probably be OK otherwise, but under these conditions, not really, it was about catching a cold..

Great accommodation, very nice rooms, clean. Wellness could be improved. In the sauna, the electric stove did not get more than 80°C, perhaps due to the fact that the door to the sauna did not seal well. The cooling pool didn't work, so only the shower. Such a shame. Pool for children fine. The hotel itself is in a very nice place, the restaurant cooks very well, but there are a few shortcomings due to the fact that there is probably no time to take care of such an object more. Damage. Anyway, trips from here are easily accessible and there is also a bus stop nearby. Rooms: Clean and cozy Nearby activities: Trips at your fingertips Walkability: Bus stop 200m from the hotel Food drinks: They cook very well here

Perfect location for trips to České Švýcarsko National Park. Excellent food with very friendly service, cozy clean rooms. Nice wellness. Rooms: 5 Service: 5 Location: 5 Hotel highlights: Great view, Romantic