Starbucks - Kerman

The drinks at this restaurant are fantastic, but unfortunately the staff can be quite rude. There have been instances where I had to repeat my order and felt rushed. I now prefer to order online and pick up my items because the employees are friendly and offer additional items. However, sometimes the Starbucks app shows items as available for purchase but they end up being unavailable when I pick them up, which has been disappointing. Despite these issues, I still visit this location as it is the closest to my hometown.

They stick a piece of paper in the window saying sorry we missed you with their hours on it but the hours say they are open. I guess they want to avoid people coming in and just do drive through. Stop and get coffee elsewhere you will waste your time checking this one it?s happened to me multiple times

I typically haven't had any issues at this restaurant, except for their odd hours. However, today when I went through the drive-thru window, no one came to take my payment. After waiting for 2 minutes, I rolled up my window and waited. The lady who eventually came to the window had a look on her face like she couldn't believe I had my window up. When I got home with my food, I found that the egg bites I ordered were overpriced at the cost of 2 eggs and someone had squished their finger into them, which I found to be rude.

Had the worst experience today...I ordered 7 drinks nothing was displayed on the order screen and she didnt even repeat my order back to make sure it was correct she only told me go to the window and when I got to the window the girl said she only took me for 5 and she couldn't do anything about it if I wanted EXTRA drinks to go around again after having been waiting more than 30 minutes.... well they weren't extra drinks they were part of my order!!!.. anyways I went back around order my two other drinks waited another 30 minutes by the time I got home my drinks were watery payed almost 40 bucks waited more than an hour to drink watered down drinks when they were supposed to be Frappuccinos... when I got home my husband said it does not taste like an expresso Frappuccino well I ain't going back again to wait again in line.. worst customer service ever! Didn't even try to fix the problem.. always pay for extra caramel drizzle and I never get it so disappointed!!

Food has been warm every time I order, drinks are never made right even without modifications? asked for a mocha frap and got a caramel, told the employee and they said it was mocha even though it came out with 4 other caramel fraps from someone else?s order? have yet to receive a cold brew with cream foam that is actually made right, the cream foam always dissipates right away, it?s frothy not creamy as it should be, which tells me the sweet cream batch was either made wrong or it isn?t being properly refrigerated after use which I am basing off experience as I use to work for a different Starbucks location. . I keep coming back hoping for better quality but every time I?m disappointed and feel like I have wasted my money. Only Starbucks along my 1.45 hour commute or else I would completely avoid returning to.