Képek
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Visszajelzés
Írjon visszajelzéstLove their frozen hot chocolate but cannot say the same about customer service. I asked about a small and after the price was said, I asked the price of the medium that was about .60 more, so I decided to get medium. I need to pay windows and got price from small, I informed them that I had updated on medium and when window person said that their comment was “I’ve already made the small”! Not good customer service at all
We placed a mobile order and spent 3 minutes waiting for the speaker and then 5 minutes waiting on the window. At this 5 minutes mark, a third employee asked about our order, not only for whom it was, but what we ordered. Very friendly ladies, but the order was so badly managed. We're not going to take a mobile job there again.
So I have to say I'm going to this dunkin maybe 3-4 times a week depending on the work plan. I always had amazing service and how often I go, my rink was switched over only once 1 time, which is impressive, how busy they are a few days. However, there is a woman there some morning with short hair and the coolest Stiletto shaped nails I have ever seen. She must be one of the most amazing and sweetest individuals I've ever found over there. She has such an amazing personality and is so friendly, funny, etc. that it sincerely illuminates my day. If you could have a whole team like her, you would have a dream team. Hands down the best customer service experience can you ever get in an amazing coffee shop???
I went through this morning at 19:25 to order Donuts. I was very rudely informed that they had no donuts. I was amazed as this is a DONUT shop! I think it's probably time to change the name...
Went pretty late at night and got fast service through drive through. Standard dunkin donuts