El Amir - La Serena

Good location. Got some coffee from a machine; the milk appeared so that the lady replaced with a fresh coffee made in the house. Good service.

Service was very good. Asked for a fish sandwich to go. Fish seemed fresh and very tasty at a decent price.

The best of this place are the dulces árabes , these are very nice. I 've had falafel and Shawarma too, but everything is too expensive considering its quality. They don 't serve the Shawarma sandwich in a pita bread, they use Mexican tortillas instead. Nice but too expensive in my opinion.

Very bad service. I asked for a juice and a completo. The sausage of the completo was cold and I had to reask for my juice 15 minutes later. I asked the waiter for chili sauce, he said yes but never came back... The interior decoration is lovely though.

Probably the worst service I’ve experienced in Chile. Got ignored for more than 30 minutes although the young male waiter served the table literally 1m besides me several times during that time. Eventually, a female waiter found time to bring me the menu. They are probably aware of their incredible poor service as they do not even ask if you want include tips but just include them automatically. Food is okay, not fantastic, not bad. I would not come back. Ever.