Tim Hortons - Lackawanna

Very nice team members! The space is well organized and super clean, food and drink is well prepared, definitely one of the best Tims I would like to visit every day!

Bad experience. Hot day and they denied a cup of water. Pretty sad. Thank god Burger King beside them offered a cup no problem.

99% of the negative comments on google on this cityveiw location is about Noora, which 100% true and is absolutely the rudest worker tims hired she has no customer service care and doesn't care about how she speaks with anyone dont even know why they have her work 1st thing in the morning just to ruin the customers mood by her attitude. Tims you can do better than that.

Great place altho u may have a bagel with too much butter or too little butter I suppose everyones tastes are

Terrible lady taking in store order on Sunday evening 8:00 pm. Literally no welcome no smile no connection whatsoever to customer. RUDE!