Starbucks - Lake Bluff

I’d give a -5 if I could. Absolute piece of work customer service by all the employees at this particular Starbucks. I’ve never seen such a terrible service in any other Starbucks I’ve ever been. If they don’t appreciate the work they should just quit and find something else to do with their free time. They act like customers are bothering them just by placing an order. Please don’t go in the morning unless you want them to ruin your coffee and your day for you. Starbucks should really look into the matter and take action to save their reputation and customer.

The morning shift should not work there in the morning, I’ve gone there a few times and TITA is so rude and talks to customers like she hates her job.

When I was trying to order something the female staff member did not greet me although I greeted her first. Then while the coffee grinder was still on she was trying to take my order but since the grinder in the back was super noisy she couldn’t understand my order and snapped at me for no reason.Well, after that she finally turned the grinder off and asked me what else I wanted but since I couldn’t understand her due to the loud coffee grinder in the back I just replied: “With light ice please.”That’s when she started to roll her eyes on me and snapped at me for no reason: “ I asked you if you wanted something else!”Geez… if your having a bad day, don’t t let it out on your customer! Who treats their customer like that???!!!!I really felt like a nuisance, will not return.

Poor service, not filling their cups! Do not order in venti!

Friendly staff!! Came in here today and was having trouble figuring out the stars to redeem a bakery item....Adriel was very kind and helped me. He seemed in distress because he mentioned he was new and by himself but props! He did such a great job helping me and others, while keeping a great attitude and friendly environment giving me a phenomenal Starbucks experience