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HozzájárulásFoglaljon most
Visszajelzés
Írjon visszajelzéstThe location is simply fantastic! The rooms are well-sized, and this hotel is situated right by the lake. There's a charming little private beach exclusive to hotel guests. However, the highlight of this hotel has to be the pool. It features a swim-up bar with a beautiful view of the lake! I absolutely love it here!
We left in the morning for a boating trip and were gone most of the day, only to return in the evening to find someone parked in our space. The security officer was extremely rude about the situation, and there was barely any available parking for our boat. We ended up having to squeeze into a cramped spot, causing concern for the boats around us that we might hit theirs. This hotel should not oversell cove parking; it’s unfair to have to compete for a space. Everyone is here to enjoy themselves, and it’s disappointing to be treated rudely by hotel staff. Additionally, when we dined at the restaurant, it took nearly two hours for our food to arrive. Overall, this place has really gone downhill, and I’m not sure we will return again.
If you're thinking about visiting this place for the beach, think again! There are so many boats that pay for spots that normal guests can’t enjoy the water or the beach. There simply isn’t enough space for all the guests they accommodate. On top of that, the boats blast their music until midnight, creating an overwhelming noise clash as large groups compete to play their music louder than each other. You'll find a mix of country, rock, EDM, and rap all at once, resulting in an ear-splitting experience that will leave you with a headache. Unless you have the best sound system and a big group, this isn't going to be fun. Service leaves much to be desired, primarily due to a lack of care and staff shortages. The woman at the front desk was rude, and overall, this place feels more like a party hotel than a resort. Speaking of resorts, they typically offer cleaning services and don't charge for additional towels. We were a family of four and received only two shower towels, and when we requested more, we were bluntly told no. The few areas where you can set up on the “beach” are often encroached upon by guests yelling at you to stay away from their boats or the water. Security does nothing to help and only adds to the harassment. The beds were uncomfortably hard and cheap, and the decor felt extremely outdated. The carpet was stained and appeared unclean, with crumbs on the floor when we arrived and an opened bar of soap on the bathroom sink. You could easily hear your neighbors through the walls, making it an uncomfortable stay overall. This place is not worth the price! Additionally, I was charged for drinks that I never received. The overall lack of care is quite alarming. On the positive side, the food at Turtle Cove was good—though overpriced—and the view is stunning. **Rooms**: The walls are thin, music is loud, and the staff's attitude is indifferent and rude. **Walkability**: The layout is like a maze, but you can get where you need to go—if it’s open! Be careful of poorly lit speed bumps at night. **Food & Drinks**: The Turtle Cove breakfast buffet was surprisingly good, as was the coffee. **Noteworthy Details**: Prepare yourself for loud music, obnoxious behavior from both guests and staff, and a good chance of experiencing a headache.
As soon as we checked in, we discovered water all over the floor of our room, likely due to a leak. Unfortunately, this meant we had to cut our stay short because the hotel was fully booked and couldn't offer us another room. On a positive note, the location seemed fantastic, with many people enjoying the nearby beach, which looked lovely. We hope the management addresses the issue with the room so that future guests won’t have to deal with what we did. We might consider giving it another shot down the line, but we'll have to think it over.
The staff were often unhelpful and seemed indifferent to the guests. Our room felt very outdated and was unclean; the bathtub looked like it hadn't been scrubbed in ages, and the dust on the ceiling fan was so thick that we didn’t dare turn it on. While the views at Lake Havasu were beautiful, we wouldn't consider staying here again.
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