Dairy Queen Grill Chill - Layton

Listen i know this shouldn't be compared to McDonald's but how can one not? It's not just about how slow the service is, but the feel of quality... Whether its staff reaching under the counter to hand you a spoon to watching the workers slowly put together an order with the food sitting open as every worker walks past.

I love DQ as a chain, and this one happens to be closest to my house. Is it kind of a disaster, yep. Will it take a while to get your food, and will your ice cream be melted? Also, yes. If you want something more organized, might be worth it to go across town to the other location. This location needs a lot of help.

The floor is always sticky with black residue. A good cleaning is overdue. It was possibly 80 degrees inside and 95 outside. The ice cream was melting instantly. They didn't have any lids or a car carrier for our blizzards. Ate them as fast as we could but you can only take so many brain freezes. We don't live far but we got ice cream in the car seats and on the carpet. Yay said no parent ever.

Went for dinner with the family. We all ordered combo meals with a small blizzard instead of the drink. My wife asked for a Vanilla blizzard with M&M's. When our food came, we were missing a burger and frys and had a drink cup. My wife's blizzard was also made with chocolate ice-creamand very little m&m's. When trying to fix the order we were told that m&m blizzards are always made with chocolate. My wife told her she requested Vanilla and again was told that at this location m&m blizzards are made with chocolate. We had to be very specific that we want Vanilla ice-cream with M&M's! Finally they made it. Looking at the recipt, they charged us for a combo with a drink and an extra blizzard, and missed one combo all together and only put in the small blizzard. I had to order the missed combo again. The dinning room was also very warm. Won't eat at this location again!

Had lunch here today, half our french fries were overcooked. My chicken strips were more breading than chicken. The soda machine only had 3 options for drinks and out of those three 2 tasted horrible. When we got our blizzards both of them only had 2 cheesecake bites in them. Which was disappointing considering one was an Oreo Cheesecake blizzard and the other one a Caramel Fudge Cheesecake. It was also so hot inside, it felt like the heater was on. Definitely made eating uncomfortable. It'll be a while before we come back.