Jimmy John's - Lombard

We love these jimmy johns! always fresh and ready when order is put on the app!

Waited on delivery for over 50 minutes. It would be nice to know if an order was going to take longer than normal, especially when their website shows not busy. Our three sandwiches arrived after an hour and the bread was hard.I want to edit to say that I 've lived in Lombard for well over 20 years and this was always our JJ location. It has not always been this bad, but in the last year or two, it has went downhill.

We love this jimmy johns!!!! Always fresh and ready when order is placed w the app!!!Thank you!!!!

Definitely NOT freaky fast. They average 1-2 HOURS for delivery, and that doesn’t include the time it takes them to prepare the food. So for over an hour my food sits in someone’s car getting warm and stale and soggy. And the ice in my drink never fails to show up completely melted and watered down.This isn’t a one time experience, this is over a year worth of experience with this location with the same bad service and delivery every single freaking time. I’ve called for updates and get snide and condescending remarks about patience. It’s not about patience, it’s about being served bad food after it sits in someone’s car for way too long. I wish I could choose the location I order from, this one clearly needs some training in customer service and preparedness.Also, they close way too early. I’ve placed an order 1 hour before their posted closing hour, and receive a call saying they could t fulfill the order because they were about to close. Guess it makes sense considering they take several hours to fulfill an order, and fulfill it wrong. Missing chips, drinks, sandwich made wrong. Ugh. Don’t order from here. Make the drive to a drive thru location if you can.

I've ordered here multiple times and never had a bad experience. Food was always great and service was fine.