Ben Thanh Express (btx) - London

The service at the restaurant was very friendly and I enjoyed the wide variety of Vietnamese dishes available. I love Vietnamese cuisine.

First time having Pho. It wasn't for me. I didn't realize the lean beef is raw and that I needed to pour the broth over it. Should have done my research! 4 stars because the flavours were amazing.

The food that I recieved was good, however half my order was missing. I did order through Skip, however the delivery was handled by the restaurant.The driver told me to call and the restaurant would deliver the missing items. When I did call, they were very short with me and offered me credit to use at their restaurant. I asked if I could get a refund via Skip, which they were unsure of.

The food at this restaurant is consistently good, earning 3.5 stars. However, the cleanliness of the establishment only rates 2.5 stars. The bathroom and hallway have a bad odor, which is off-putting. It is important for restaurants to maintain a high level of cleanliness, especially in the current times. Thank you.

Quick and friendly service. The bubble tea was delicious and the BBQ vermicelli bowl was sooo good. Fresh and hot, I ate every bite.