Long Beach Grill

AA put us up here due to a severely delayed flight. It was a 30 minute transfer from JFK. They have a fairly well stocked snack room for you food voucher bring your snacks up to the receptionist as you check in). The receptionist was exceptionally friendly and helpful. The rooms were clean although the hallways needed vacuuming. It's a block from the beach.

Awful! They moved my room without my knowledge or permission, and had three people do it while I was not there. The third room that I was in did not have air conditioning working until the following day, and it was a miserable nights sleep. The pillows are also folded to look nice, but feel terrible. It’s the style of the hotel. They also refused to give me more towels when I asked literally just once . The night manager, Josh, thought he would be able to get me a credit, but upon checking out and speaking to the day manager, I was met with nothing but absolute nastiness “lady get out of my face” , and he was completely unwillingness to make any adjustments. This was the worst hotel experience of my life. Terrible people and a terrible experience.Rooms: Pillows are folded and feel uncomfortable. Terrible style of the hotel.

Hotel is good, but in need of repair which the new owner is in process. Rooms are extremely small with no sitting chairs. Bathroom is one person occupancy. Restaurant is great but kitchen closes too early.One block from beach!!!

On the 28th of August 2023 my sister, my grandson and granddaughter were on there way to London via Delta airline. They were rerouted to New York due to some technical difficulties and received vouchers for the Long Beach roach motel. This was a horrific experience for them. They were told that they were given a junior suite. First and foremost the bed was covered in hairs, the pillows were dirt, the floors were filthy, and the toilet was left I flushed by an individual. My grandson who was 11 years old had to sleep in my sisters lap while she and my granddaughter stayed awake all night. I called the clerk to complain about the condition and he promised me that he would investigate, but he went home at the end of shift, without following up with the next clerk. This motel is not fit to be open, so please keep away from this dump.

If this place would’ve been called a motel, I would’ve been a lot happier. Thinking I’m booking into a hotel. We were so disappointed. The rooms are very old and run down. We had broken electrical outlets, one electrical outlet was hidden behind a mirror, the curtains are mismatch, and there was a hole in one of the curtains. I couldn’t turn the lamp on and there were no outlets by the bed. The pictures on the website were far nicer than the real room. With a little TLC and a renovation budget This place could be beautiful especially if they make the lobby a little more inviting, with more seating and lounge areas, considering it’s a Hotel. Toilet seat broken, shampoos in bath didn’t pump and were broken, we asked for extra towels, housekeeping took all our old towels and washcloths, gave us new towels but no washcloths.