Subway - Loudon

I can't eat somewhere where they come directly from smoking a cigarette, empty the garbage or wash the handling of money and not the hands. They put on gloves, but they have them with the same hands they don't wash.

Great customer service.. Madison Kevin both do a great job

I've been coming to this restaurant for 22 years, and I've never had any major issues—until now. I just wanted to share a quick observation: If I place an order online an hour in advance, why do I still have to wait for seven other customers before my sandwich gets made? It defeats the purpose of ordering online. Most of the time, it helps me avoid waiting, but now this is the second Subway location I've been to that doesn't seem to have things organized.

I absolutely love this place! My family and I have no plans to go anywhere else. The staff is always incredibly helpful in sharing what specials they have. The bread at this deli is, without a doubt, the softest I’ve ever tasted. The atmosphere is very inviting, thanks to both the subway staff and the team at the gas station. Thank you all!

Having worked in the service industry for many years, I found this encounter to be unprofessional and rude. I understand that employees look forward to going home after their shifts, but it is unacceptable to turn away customers while the store is still open. I can't imagine that management would condone this behavior. I refrained from giving this location a one-star rating because I don’t think that would be fair. I would just urge management to pay attention to situations like this in the future. Small-town businesses rely on their hours of operation and a welcoming atmosphere—it's essential to honor them!