Sheetz - LOUISA

8/7/23, Between 11:10am and 11:20am. I order my food and grab my drinks. When I go to self checkout, I'm getting an error message about the card reader. I've worked at sheetz, so I know that once a food ticket has been scanned, Management has to intervene. At this time, there's 2 employees in the kitchen, 1 at the register, and about 4-5 employees (including a manager) huddled around a friendship bracelet display (not paying attention to any customers). After finally getting someone attention, I'm told that I have to go to the register (annoying but okay). After waiting a while, the line piled up behind me while as the employees were super focused on this friendship bracelet display. Eventually the girl at the counter scans my stuff, I pay, and I'm rushed along without a receipt. I check my bank account and realized I was over charged. Now I have to fight for the employees attention again (still messing with the friendship bracelet display). Once I get someone's attention, they bring up my purchase based on the total amount. I was charged twice for both drinks I got. I received cash for my refund when I paid with my card. She didn't even ask how I wanted my refund. I was just being a thorn in their side and taking away time from their friendship bracelet display. Shame on me. Order #517 for the original receipt Order #583 for the refund receipt

Constantly messes up my delivery orders. I order Coke zero, they give me regular Coke. I never get the condiments but am charged for them. My food is 50 50 in being made correctly. No napkins provided either. Staff just doesn't seem to care about accurately making orders. Also they no longer seal up your food bag. They sit it on a rack that anyone can look or reach in. All other restaurants seal up your food bag.

The food was Absolute trash, probably the worst Sheetz I’ve been too. I ordered a sub sandwich and a pizza , the pizza was suppose to be pepperoni and cheese lol they only put 2 pepperonis on it and left the whole rest of it just cheese. I ordered a strawberry lemonade they gave me strawberry and sparking water instead of lemonade. And the sub sandwich they drenched it in sauce like over killed it to the point it was soggy. The customer service was absolutely sad! I tossed everything. It wasn’t even worth eating.

Great place if you want to hang out with rowdy noisy teenagers all over the parking lot with jacked-up ridiculous trucks. Management does nothing about it and police dept said that the Management encourages it because they are 20 something themselves.

Bathrooms were clean. Bottled tummy ticklers are individually cold which is great for traveling with little ones.