Kfc - Machesney Park

This KFC is the best out of all locations in the Rockford.area! It's a distance but it's worth it! Excellent customer service, the food was good and hot. The place was clean. The staff was excellent. I been to the other locations not good

Seems like everytime I want to give KFC a chance I'm repeatedly reminded how bad they are. My family and I went about 2 months ago and it was good for the first time since the reopening of this location. Went back today because I was craving fried chicken. Should of just skipped it. My chicken was old and soggy. My gravy was so thin it was water with a hint of flavor. My mashed poatoes were lacking in quantity. And to top it off they cant cook their biscuits. So when I picked up my order I asked if they did a substitution for not having biscuits. They gave me a large side. I chose fries. I should not have. They were soo old and nasty. What is up with this location. They had 10-15 employees working and a good handful were standing around. If you have this many hands then the food should be better.

What has happened to KFC? It used to be a great place to go for your fried chicken needs. Over the past few year's however; every store that I have visited, looks messy and chaotic. The extra crispy is now more like the original and many times they do not have what you want. It is unfortunate that they have done little to maintain the quality of their franchise; at least in this region.... Now, you are better off going to the local grocery store and buying the fried chicken in the deli. The only reason that I even continue going is the flavor which no one has been able to match.

We stopped last nite for.carryout. ordered 4 pieces of chicken. Got 1 breast 1 leg and 2 little I don't know what that were. He ordered 2 biscuits we got 1. Little cups of mashed potatoes(2) with gravy on both and a coleslaw. About $24...adios amigos

The food wasn't hot they gave very small pieces of chicken my daughter's piece was so dry she couldn't even swallow it, and it's very expensive we paid $11 a meal for a very small little meal that wasn't even warm or tasty it's too bad because I like Kentucky fried Chicken and taste but I wasn't happy with that mail