Mcdonald's - Malibu

I love the coffe and fries. Nice crew in Malibu location.

Walking into McDonald's, you're met with the futuristic embrace of technology that's sweeping through the fast-food industry. While some may argue that tech-heavy approaches risk depersonalizing the dining experience, making any lapses in service more glaring, there's a shining beacon of exceptional customer service that stands out at this particular location: Donte.Donte is the epitome of what excellent customer service looks like in an era where human interaction is becoming increasingly rare in fast-food chains. His attentiveness and genuine care for customers illuminate the space, transforming an otherwise ordinary visit into a memorable experience. He goes above and beyond to ensure that each customer feels valued and taken care of, a testament to the importance of human touch in the digital age.This review not only celebrates McDonald's for embracing innovation but also, and more importantly, commends them for their impeccable choice in hiring individuals like Donte. His exceptional customer service skills prove that even in the most technology-driven settings, the human element remains irreplaceable and invaluable.Kudos to Donte for making a significant impact and to McDonald's for recognizing the importance of outstanding customer service. It's employees like Donte who remind us that at the heart of every technological advancement, the true value still lies in personal connections and care.

Every time I come to this McDonald’s, I am disappointed. Majority of the time, the food tastes like a dirty diaper. And the workers are just big, messy, and rude

This is Macdonald at Milabu on PCHabout 2 light from Carbon Cyn. I believe Macld has the best tasting coffee, getting expensive.This location has $1 menu. I bought #1 big Mac deal bought $1 for 2nd big Mac. This is very good deal. For food I prefer Jack in the box. One confusion about ? pies. For $2.99 you get 2 pies. Like this location gave me one. This is why I save receipt from other location to show to place like this one.

Extremely poor customer service! We paid for a lot of food and just want to walk across the street with our car parked for a few minutes, a manager immediately kicked us out, threatening to tow our car away for $400 fee