Dunkin' - Maplewood

Waited at counter without being greeted for several minutes. When greeted was made to feel like an inconvenience. I know we are all understaffed but communication or even a brief hello I 'll be with you shortly goes a long way. It was also so cold on there, people took their things to go as it was too cold to sit down and enjoy.

The manager is very very rude. He made my order wrong and when I asked to change my order, he complained I touched the food. How am I supposed to know my food was wrong. Stay away this place.

The manager is very rude, he always complains how the line is long! And have bad attitude and angry. He throw my card on me. We were going there since it was open every weekends but never again that we are going back.

I am giving a five star for the customer service Ra gave at this location. I had my coffee made wrong this morning. Although it was an inconvenience to have to drive back after discovering it was made wrong. I was grateful for the great service and correction of the wrongly made drink. It's rare to have such great customer service these days!

I love Dunkin but this location is a hit or miss. It seems everytime I go the staff is always bickering and the service takes a while and sometimes the order is not correct. It's kind of hard to mess up an order when all I get is a iced coffee with caramel and cream.