Panera Bread - Massillon

Destiny is the best person ever!!! Your crew is very well trained, respectful and they all definitely have some of the best customer service I've ever met!!!! I recommend this place to everyone who loves Panera!!!!

Quick service. Lots of fruit in my Strawberry Poppyseed salad. Wife's Asian salad was overdressed and a bit tart for her taste. Baguettes were warm and wonderful.

My Mac n cheese looks and tastes like it’s been smashed

While Panera has seriously lagged in my opinion in recent years, in the areas of cleanliness, food quality and cost, this is still a decent location. Update 2/23 $10 for their new chicken tiki soup (see below). Hardly any chicken, hardly any soup. Panera has lost all my respect and my business. Never again

Good food everytime but unfortunately whoever is working the kitchen recently has duped me twice now. I pay for 2 Mac&cheese’s and 2 extra baguettes at the front register every single time I go, when my order is called at the back twice now I don’t have my extra bread and I am told it wasn’t charged on when I can clearly see I was in-fact charged for it. First time was whatever but the same girl did it again to us today. My wife and I are disappointed to say the least. Before this has happened I would give 5 stars forsure.