Costco Food Court - Matthews

Cannot go wrong with polish sausage and soda for a $1.50. However pizza slice is large and hot. Very clean and fast service.

Fast efficient and fantastic service at great prices

What happened to service? Costco used be all about the membership, but sadly it appears that service took a major hit over the pandemic, and it never came back. I used to love coming to Costco, but now I cringe whenever I realize I'm out of something I need. It's either out of stock or the price has gone up dramatically. Then there are the lines. More self check lanes were not the answer. I'll still come, but I'm I'm already splitting my time between Sam's and Costco so we'll just ply it by ear.

Waited 30 minutes to pick up contacts that I already paid for...front end manager no help...only one person working.

While I do like Costco 's prices and products, they need to ease off shoving the executive membership down your throats at checkout. After saying no, thank you three times I started to get a little bit more short with the cashier, but she would not stop. I really hope that Costco goes the way that Sam 's club has gone, with checking yourself out through the app. This experience has definitely made me want to wait until they do for me to come back. Managers, I know you have metrics you need to hit, but it shouldn 't be at the expense of losing customers with bad experiences.