Cheddar's Scratch Kitchen - McDonough

I don't know how this facility stays in business, but obviously the business is booming. Waiting was Wack, the service was Wack, the food was Wack. The poor waitress (can be her first day) didn't even know that they served Miller lite? We came before 8 and went out after 11:30. For me, this is just a part-time shift at every job. Cleaning products at our table we had to ask to be moved because we could smell them. Skip the house Strawberry Limmonade . The painkiller was 50% ice, which translates to 70% water. Smh just an under-average culinary experience all around.

Wait time was less than expected, which was great! Waitress provided the bare minimum in service. Not once were we asked if we wanted or needed a refill. One of our appetizers came out once we were almost finished eating our entrées. Yes, it was removed from the bill. We had to ask for several things (condiments) that we'd ask for when ordering and then wait a very long time before receiving them. I've been dining here for a very long time and have never received this type of customer service.

Big portions. Great service. Food is a 4 out of 5. Which is good. In my book. Service is 5 out of 5. Cocktails were 10 out of 10. Not something I would crave but would bring the family back for a good dinner.

Made reservation on yelp? arrived on time to virtually empty restaurant @430pm and was told by hostess they didn?t accept yelp reservations if the customer makes them . I Was told the wait was 1-2 hours?seems crazy with nobody waiting in front of me. Meanwhile when they put me on the waiting list i get a text message from yelp, go figure!!!? they don?t accept yelp but i get a text from yelp. I recommend dining elsewhere. Seems like i was made to wait just to wait. Servers just chilling and honestly this restaurant was not busy at all. Bunch of young kids running things and customer service definitely suffers.

Very pleased with my on-line ordering experience! Every time I try to go to this restaurant it seems super busy. Surprisingly we I went to pick up my online order it wasn't super busy. I love how they have designated parking spaces for to go orders. I only waited about 5 minutes from the time I checked in from my car. The server was upbeat, energetic and fast delivering my order. I was impressed that everything worked out so well! I ordered two entree's and was pleased with the quality of the food. My half slab of ribs were fall off the bone tender and the honey butter croissant was heavenly. I will be ordering again and maybe I'll stop in for a table.