Ihop - McKinney

I wish negative starts were an option. We walked in, there was trash and bugs everywhere. We got seated, the waitresses kept stepping over the bugs. We left because it was disgusting and why eat somewhere that has slipped through the health departments radar? Didn't even order. Avoid this place! The area is awful too!

I'm going to have to give the full story to explain why this place is getting a one star review, but the long story made short is that I ordered through their websites delivery and was given the wrong meal, which I couldn't eat due to being a vegetarian, and then informed that even though I still had the incorrect meal uneaten with me, I was not allowed to receive a refund or replacement meal, since I was not able to come in person to the store. so I was forced to pay for a meal I couldn't eat. the other longer reason this is a one star review is because I had to call 8 times to get someone to pick up, at which point they put me on hold for 25 minutes then hung up the phone. 9 calls later the next person, a woman named Ashleigh also put be me on hold for a similar amount of time, but in that instance she was actively trying to help. she informed me that since i was unable to come in person and because they were unaware their was a delivery function on their website I would not be able to get my original order, or a refund.

Got there around 8 pm tonight; excellent service and food! Our waitress with the blondish/reddish hair was so kind and went above and beyond! Would definitely come again.

I love IHOP! They have great pancakes. Everytime I go to IHOP I'm seated immediately. The staff is extremely friendly and nice always. We never have to wait too long on food or drinks either.

Fantastic experience. Great food. Anna and Bree were extraordinary. Well mannered, Good customer service, engaging and smiling the entire visit. 10/10. Will definitely come again.