North Star Seafood Inc - Medley

I wish I could give this company zero stars for its unprofessionalism and rude staff. Despite after reading several previous bad reviews given by others, I decided to give them a chance to see for myself. I am a business owner and I believe in giving everyone a fair shake of the dice. However, I was appauled when my husband was approached by the warehouse manager Todd Jaffy in which he attempted to scold him regarding an order. Todd is and always has been VERY RUDE and feels as if he can speak to his customers any way he chooses since he feels we need him more than he needs us. I truly feel his demeanor was racially motivated because he was unpleasant everytime we encountered him. However, appeared to be less agressive and alot more pleasant when dealing with Caucasian customers. At a time as such where being African American is seen as just another hashtag I refuse to sit back and allow this behavior to continue. When calling to place our most recent order we were simply told they didn 't have any products for us. When we asked the young lady by the name of Lily, did that mean the product was not available. She clearly stated, the product is available just not to YOU, . We were then told we need to speak with our sales manager, Al. When reaching out to our sales manager Al, we were told day after day he was not available and would return our calls. To this day emails and phone calls have gone unanswered. I don 't feel as if we should even have had to call Al. As our sales manager and after doing quite a good amount of business despite the terrible customer service, Al should have reached out to us to rectify any problems or concerns. I DO NOT RECOMMEND NORTHSTAR SEAFOOD TO ANYONE! TODD JAFFY AND HIS RACIST AND RUDE BEHAVIOR MUST BE STOPPED!

Great place to get whole sale fish for you restaurant !!

Amazing experience I have had with this company for years! They deliver the freshest seafood in a very timely manor ! I would highly recommend to anyone

I strongly advise against working at this restaurant! The only redeeming qualities of this place are Margarita and Shay. The day shift consistently messes up orders, yet the night shift gets the blame. You actually work inside the freezer, and management completely overlooks the hard work that the third shift does, while only praising the first shift. Margarita and Shay have saved numerous accounts from leaving due to the incompetence of others, yet they do not receive any commission for these efforts. This company could be excellent if certain upper management were replaced. I won't miss working here, but I will certainly miss Margarita and Shay. If you need to place a fish order, make sure to call after 7 PM and speak with Margarita or Shay—they will ensure you're happy with your order. Great job, ladies!

Margarita and Shay have saved numerous accounts from leaving because of the incompetence elsewhere, yet they don't receive any commission for these sales. This company could truly be amazing if some of the upper management were replaced. I won't miss my time here, but I will definitely miss Margarita and Shay. If you need to place a fish order, make sure to call after 7 PM and ask for Margarita or Shay—they'll ensure you're satisfied with your order. Keep up the fantastic work, ladies!